Data We Hold and Why We Hold It
When you create an account with us, we collect your name, contact details, and verification data. If you deposit using JazzCash, Easypaisa, or Raast, we record transaction references as part of your payment history — this helps our support team trace any payment that needs follow-up.
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We do not store your JazzCash or Easypaisa PIN, and we have no access to your wallet credentials. That data stays between you and your payment provider. We also collect session and device data when you access the platform — browser type, device model, IP address,
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and login timestamps. This helps us detect unusual account activity and keep your session secure. Cookies track your session state so you stay logged in as you move between pages. Your data is held on secured servers. We do not sell personal data to third parties.
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We may share the minimum necessary data with payment processors, identity verification providers, or regulatory bodies where local law requires it. Availability of our platform depends on local law and eligible regions; our data practices apply within the scope of that access. You have the right
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to ask what data we hold, to request a correction, or to ask us to delete your account. Requests are handled through our support channel — see the section below for contact paths. We aim to respond to data requests within a reasonable time. This policy
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covers all accounts and applies to data collected through mobile access as well as desktop sessions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.